Aloud.com and its publisher, Emap Performance Ltd, is committed to protecting your privacy and security. We only use the information we collect about you with your consent to process your order and to tell you about our services. We will never wilfully disclose personal information about you to any third party other than to process you order without first receiving your permission or unless we are under a legal obligation to do so.
Why We Need To Collect Information From You
When you order tickets from Aloud.com, we need to know your name, email address, delivery address, credit or debit card number and expiry date.
This allows us to process and fulfil your order, to notify you of your order status and the whereabouts of your tickets.
We may also use the information we collect about you to notify you from time to time about important new features and changes to the Aloud.com services or special offers we think you may find of interest. If you have asked not to be, we will not contact you to notify you of these services for any other reason unless it is connected with your ticket order.
How Aloud.com Protects Your Personal Details
When you order tickets through Aloud.com, details of your order are entered onto a secure Web server. There, secure server software (SSL) encrypts all the information you provide before it is sent to us. Once your order is completed we delete your credit card details from our servers. Furthermore, as required by the UK Data Protection Act 1988, we follow strict security procedures in the storage and disclosure of information which you've given us, to prevent unauthorised access. We're so strict, that we may even need to ask you to identify yourself when you request information about your order.
The Aloud.com Free Email News Service
The Aloud.com Email News Service is only sent to you if you have expressly requested it. It will not cost you anything to receive. We aim to send you an email news message once a week with live event news and new event dates. Occasionally we may send out more than one a week if there's an important news story or event which we think may be interest to our subscribers. Every email message we send you will contain full instructions on how to cancel the service. You may also cancel this news service at any time by visiting the Email News Web page, or by sending a message to feedback@aloud.com.
Cookies, And Why We Use Them
"Cookies" are small pieces of information that are stored by your browser on the computer you use to reach our service over the Internet. Our cookies do not contain any personal identifying information, but they do help you to use our Ticket Order Tracking service more easily. Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent cookies being left on your computer without your explicit consent. Even without a cookie you can still use the Aloud.com Ticket Order Tracking service.
Who Else Will We Tell About You?
We will not pass on your personal details to any third party, including site sponsors or advertisers, without your permission. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to our third-party partners, but these statistics will not contain any information about you from which you could be identified.
Your Consent
By placing an order with Aloud.com, you consent to the collection and use of the information you provide solely for the purposes of processing and fulfilling your order.
In Summary
We're committed to protecting your privacy. We use the information we collect from you only for the purposes for which you have consented. We won't pass on your personal information to others without your permission. You can always enquire about or check the information that you have given us by contacting feedback@aloud.com.
Feedback
Aloud.com welcomes your questions and comments about privacy,
please send e-mail to feedback@aloud.com.
Or our postal address is:
Aloud.com
Emap Performance Interactive
Mappin House
4 Winsley St
London
W1W 8HF
ENGLAND
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