aloud help

Aloud is comprised of inventory from our ticket providers Ticketmaster and Ticketweb in order to ensure the most comprehensive inventory of tickets available. If you have have any problems with the purchasing of your tickets on Aloud, take note of whether the tickets you were purchasing came under the Ticketmaster or Ticketweb inventory and then direct your query to the corresponding help guides below.

PLEASE NOTE: We would advise having as much booking information as possible at hand when making a query on these help guides preferably including your order reference.

Aloud.com's customer service is run by our ticket provider Ticketmaster. Any queries relating to tickets from Ticketmaster's inventory should therefore be relayed to Ticketmaster's comprehensive help guide which includes help on the following areas:

• How do I notify you of a change of address?
• How do I contact customer services through the Help Desk?
• FAQs about buying tickets
• Ticket Dispatch
• Direct access to Ticketmaster's help desk

Aloud.com's customer service is also run by our ticket provider Ticketweb. Any queries relating to tickets from Ticketweb's inventory should therefore be relayed to Ticketweb's comprehensive help guide which includes help on the following areas:

• Refunds or Exchanges
• Contact Customer Services
• Your Tickets Not Received
• Direct access to Ticketweb's help desk